Effective Date: 12/18/2024
Shahin Tour (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information. By using our website or services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, payment details, and other information you provide when booking a tour or signing up for our services.
- Device Information: Information about the devices you use to access our site, including IP addresses, browser types, and operating systems.
- Usage Data: Information about how you interact with our website, including pages viewed, time spent on the site, and click data.
How We Use Your Information
We use the information we collect to:
- Process bookings and payments.
- Send updates about tours, itineraries, and promotional offers.
- Improve our website and services.
- Respond to customer inquiries and support requests.
Sharing of Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. Specific to SMS communications:
“SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.”
We may share your information:
- With service providers who help us operate our business (e.g., payment processors, customer support platforms).
- To comply with legal obligations or respond to lawful requests by public authorities.
SMS Terms & Conditions
Consent for SMS Communication: We obtain your consent before sending any SMS communications. Information obtained as part of the SMS consent process will not be shared with third parties.
Types of SMS Communications: Customers who opt-in may receive SMS updates such as:
- Customers and Guests: Updates about bookings, tour details, cancellations, or other relevant information.
- Job Applicants: Information about application status, onboarding materials, and employment-related updates.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting ‘STOP.’
- For assistance, text ‘HELP’ or visit our [Privacy Policy] and [Terms of Service].
Your Choices and Rights
- Access and Update: You can access and update your personal information by contacting us.
- Opt-Out: You can opt-out of email or SMS communications by following the instructions provided in the messages.
Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
